Medbridge vs Relias: Selecting the Optimal Platform for Home Health Providers

When choosing a healthcare education and compliance training solution for home health organizations, consider leading providers like Medbridge and Relias. Understanding the differences between these two platforms can clarify which aligns best with your goals, nurses’ needs, and compliance requirements. This article compares Medbridge vs Relias, outlining key areas of differentiation specifically tailored for the home health industry, including clinical content library, digital skills training, integration capabilities, reporting and analytics, as well as billing and regulatory support.

Clinical Content Depth and Relevance for Home Health

Medbridge is focused on supporting front-end staff with tools and content that help you retain them. Medbridge offers home health nurses access to an extensive library of continuing education courses, patient education resources, and evidence-based clinical pathways specifically developed for home health care. The platform offers home health onboarding training courses, including full-scope OASIS training. Medbridge Skills includes customizable training programs that focus on identified skill gaps, and its Clinical Procedure Manual provides tablet-optimized, just-in-time training nurses can reference in the field, focusing on specialized areas critical to home health agencies, such as wound care, chronic condition management, fall prevention, and home safety assessments. Medbridge’s home health content is constantly updated and reviewed by industry-leading experts, is approved by the Community Health Accreditation Program (CHAP), and Medbridge is recognized by the American Nurses Credentialing Center as an Accredited Provider.

Relias, conversely supports agencies in their recruitment and offers admin level features including a training library that spans various healthcare, behavioral health, and human services sectors. Relias’ content is often very nurse focused, but lacks the depth of content for therapists and other groups within the home health agency. Organizations seeking highly specialized and practical clinical training for home health practice might find Relias less focused compared to Medbridge.

Prioritizing specialized, evidence-based educational content tailored explicitly for home health nurses, Medbridge's targeted curriculum and depth of expertise are likely to be found more aligned with their goals.

User Experience and Platform Usability

Traditional approaches to onboarding and ongoing training, such as paper checklists, shadowing, and variable teaching methods, can be time-consuming and costly. These outdated methods can slow down a new clinician’s readiness to work independently and make it difficult for organizations to maintain regulatory compliance.

Medbridge offers a modern alternative by digitizing and centralizing competency assessment, evaluation, and training with interactive, customizable training programs. Medbridge Skills offers bite-sized, mobile-friendly lessons designed to boost knowledge retention or easily build your own skills to align with the needs of your organization. Medbridge is also innovating on content delivery, offering CEU-eligible podcasts, digital Clinical Procedure Manuals, and tablet-optimized content that is available when and where nurses and providers need it.

Beyond onboarding, ongoing skill development is essential for maintaining high-quality care and clinician confidence. For a nurse in the field, it can be common to phone their manager to receive guidance on a procedure. Medbridge’s Clinical Procedure Manual delivers just-in-time guidance that clinicians can access from anywhere with the market’s only tablet-first point-of-care skills resource for home health nurses. This includes trustworthy, expert-reviewed procedure guidance and clear step-by-step instructions and video demos nurses can access anytime, anywhere - even in their patients driveway.

In comparison, Relias typically offers a more traditional online learning experience, centered around standard video-based training and assessments. This approach can deliver general compliance training but may fall short of providing the interactivity and ease-of-use necessary for nurses working in the dynamic and demanding home health environment.

Home health organizations looking for a highly engaging, user-friendly platform designed specifically to support the unique needs of nurses’ in the field will find Medbridge a stronger fit.

Customer Support and Client Success for Home Health

Effective customer support is essential for organizations navigating complex regulatory environments and aiming to maximize platform value. Medbridge excels in delivering personalized client success services, offering tailored onboarding, continuous training, and strategic guidance focused on home health compliance, documentation accuracy, and quality improvement. Medbridge’s support model emphasizes partnership, responsiveness, and proactive assistance, which is crucial for rapidly addressing the evolving needs and regulatory demands within home health.

Relias, on the other hand, provides general customer support primarily through standard channels and documentation, lacking the home health-specific strategic guidance and personalized attention provided by Medbridge. 

Organizations seeking detailed, specialized support will find greater value in Medbridge’s client-focused service model.

Additional Medbridge Advantages for Home Health

• Trusted by Home Health Leaders: Six of the top ten home health agencies choose Medbridge for their software provider, from skills checklists to compliance training.

• Proven Success: Medbridge has helped organizations achieve their business and care goals, including one home health agency that saw a 48% increase in nurse retention. See this and other success stories here.

• Modern Platform: An intuitive and regularly updated platform providing nurses with familiar experiences and relevant content whenever needed.

• CHAP & ACHC Verified: Quality care and onboarding standardization with training courses verified by CHAP and product certified by ACHC.

Why Choose Medbridge or Relias?

The choice between Medbridge and Relias will depend on the unique needs and objectives of your home health organization, including training effectiveness, regulatory compliance, and patient care.

Relias offers continuing education, quality improvement and compliance software, as well as recruiting services. Relias offers content delivery tools and integration capabilities to help save home health organizations’ time, promote course completion, and create compliance.

Medbridge offers a complete Home Health ecosystem that goes beyond check-the-box compliance. Through one easy-to-use platform, you can support your entire staff with tools for onboarding, training, mentorship, and clinical excellence at the point of care.

Breadth and Depth of Content
Medbridge content is created by industry experts and designed to be interactive, engaging, and practical. Whether you're training nurses, therapists, or other clinicians, Medbridge provides meaningful CEU opportunities for all disciplines—not just one audience.

Innovative Content Delivery
From CEU-eligible podcasts and microlearning refreshers to case-based education and certifications, Medbridge helps reach every kind of learner—so staff can retain what they learn and put it into practice right away.

OASIS Training That Scales
Medbridge’s four-tiered OASIS approach includes foundational learning, microlearning, expert-led case education, and OASIS-E certification—so your team gets exactly the level of training they need, when they need it.

Smart, Seamless User Experience
MedBridge is optimized for tablets and mobile devices, making it ideal for field-based staff who need training and guidance on the go.

The Verdict

Whether you're onboarding new hires, upskilling experienced staff, or standardizing care across locations, Medbridge provides the complete ecosystem that helps you go beyond compliance to build a workforce that’s ready to deliver exceptional care—every time.